A good inbox is organised, neat and always updated.
The same goes with your Business page on Social media. It might be easy to create a page that showcases your business and what you offer, but the hard part is answering back to all the comments and queries in your DM’s, let alone time-consuming. Apart from that, you have to come up with creative content on a regular basis so your customers are always updated. And on top of that, you have to tend to your business.
Running a small business involves flexibility and organisation, that’s why business-savvy entrepreneurs hire offshore virtual assistants (VA) or online personal assistants.
Most entrepreneurs have committed to this and they have never been happier because they got their work-life balance back plus a plethora of free time to be more focused on the core task, which is-- to run their business.
What can you gain from outsourcing a Virtual Assistant?
1. Customer Satisfaction
Connection, engagement, inclusion. These are some of the factors that a successful business needs in order to retain customers and cultivate brand recognition. It seems easy to do, but if you’re running a business, it is one of the most time-consuming tasks and it greatly affects your productivity. So why not hire a VA to do it for you? Your assistant can do the following tasks:
Answer and like comments
Send personalised replies in your direct message
Follow-up on messages
Create content and posts
Update your existing content
Look for trending hashtags
Generate reports
Track analytics
2. Increase your social media presence
Happy customers tend to rave about a product or business in their stories when they are uber satisfied with it--that’s when you start trending. Our VA’s will focus on cultivating your followers by:
Generating leads, look for influencers to showcase your product, and
Keeping your posts updated and make sure that every customer gets answered
In saying this, you will get to know your customer better and what they want, allowing you to curate a better and improved approach in terms of your services and products.
3. Collaborate and create a social media strategy
Our experienced VA’s can provide you insights in order for you to generate a strategy that works all across your social media channels. For example:
Should you prioritise quality (your loyal customers) over quantity (more leads)?
What posts are you doing well in your feed?
What are your target objectives?
Are there any events in your area that your company can participate in for exposure?
In saying this, social media is volatile, constantly changing and we have to keep up and be more creative in our marketing approach.
Here’s a brilliant marketing example of a place in NSW called the Grounds of Alexandria. They grew their followers and patrons by setting up instagrammable themes in their area.
"The entrepreneur always searches for change, responds to it, and exploits it as an opportunity." - Peter Ducker via Gecko and Fly
Smart, right? If you have more time to come up with strategic and smart marketing tactics, then you’ll be growing your business in no time.
Conclusion: Hiring a VA can be beneficial for your business. You can have more time to concentrate on the things that you love most while your VA manages your social media accounts. Reemoote’s services start at £7 per hour. Contact us now for more details. Talk soon!