Constant communication is a commodity when working with someone online, although it may be tempting to keep it at a minimum level so you can have more space for other tasks, which is the main reason why you hired a VA. In this blog, I will give you some tips on how to create a smooth workflow for you and your new sidekick.
In my previous blog, I gave out tips for choosing the right VA and I mentioned in one of my tips that you should create an outsourcing plan. So, having said that, choose the proper tasks that you want to delegate to your assistant so you can have a bit of wiggle room.
2. Performance evaluators
Create clear KPI’s and standards that your VA’s should follow. This will greatly help you assess the progress of your Key goals. In order to create an achievable goal for your company, consider using the S.M.A.R.T method which follows as:
3. Weekly meetings/reports
It is imperative that you should always be in the know when it comes to your VA’s progress, moreover, weekly meetings/reports should be put in place not only to discuss the progress but for follow-up questions, grievances, or the challenges that they have encountered during the week.
4. Micromanaging- a big no-no
This will only drive you and your virtual assistants bonkers. You’ve already implemented your KPI’s and your weekly meetings/reports. So relax, your VA’s are there to help. Alternatively, you can use tools to help you track down your employee’s productivity (e.g. Time Doctor, Monday, Workclout)
Give your employees a reason to hustle and be as efficient as possible. The more progress they achieve, the better your business will run. So it’s a win-win for both parties.
Your VA will handle your account, so it’s important that they have ease of access to everything such as your social media, email, passwords, depending on their given tasks. Create shared folders with your VA so you can easily look at their progress or use LastPass for multiple password logins.
7. Build rapport.
Working in a friendly but professional environment is essential for an excellent employer-employee relationship. This increases the trust for both parties and creates more room for creativity and cooperation when tackling a project or task. Moreover, practicing constructive criticism in addressing certain problems alleviates the tension and stress between you and your employee.